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Privacy Policy and
Terms of Service

Effective From: 8th May 2025

1. Introduction

The Froyo Zone (“we,” “us,” or “our”) is committed to safeguarding your privacy. This privacy policy outlines how we collect, use, disclose, and protect your personal information when you interact with our website https://thefroyozone.com/, our mobile applications, and our physical locations. By using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect personal and technical information to help us provide a better experience and improve our services.

a. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Details: Username, password, and preferences when creating an account.
  • Transaction Information: Payment details (e.g., credit card number, expiration date, CVV) are required when making purchases.
  • Feedback and Inquiries: Information you provide when contacting us or participating in surveys and promotions.

b. Technical Information

When you visit our website or use our services, we may automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on pages, links clicked, and other browsing behavior.
  • Location Data: Approximate location based on your IP address or, with your consent, precise geolocation data.

c. Information from Third Parties

We may receive information about you from third-party sources, such as:

  • Social Media Platforms: If you interact with us through social media.
  • Service Providers: Partners who assist in processing transactions or delivering services.
  • Marketing Partners: Entities that provide us with marketing or demographic information.

3. How We Use Your Information

We use the collected information to:

  • Provide Services: Process transactions, deliver products, manage accounts, and update gift card status.
  • Improve User Experience: Customize content, analyze usage, and enhance our services.
  • Communicate: Send updates, promotional materials, and respond to inquiries.
    Security and Compliance: Protect against fraud, comply with legal obligations, and enforce our terms.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third parties who perform services on our behalf, such as payment processing and data analysis.
  • Affiliates and Franchisees: Entities within our corporate family or franchise network.
  • Legal Requirements: Authorities or entities, when required by law or to protect our rights.
  • Business Transfers: In connection with mergers, acquisitions, or asset sales.

We do not sell your personal information to third parties.

5. Cookies and Tracking Technologies

We use cookies and third-party analytics tools (e.g., Google Analytics) to:

  • Enhance Functionality: Remember your preferences and settings.
  • Analyze Usage: Understand how users interact with our website.
  • Marketing: Deliver relevant advertisements and measure their effectiveness.

You can manage your cookie preferences through your browser settings and opt out of analytics tracking via tools like Google’s Ad Settings or by installing a Google-provided Chrome extension, Google Analytics Opt-out.

6. Data Security

We implement physical, technical, and administrative measures to safeguard your information, including:

  • SSL encryption for data transmission
  • Restricted access to sensitive data
  • Secure storage of payment information (where applicable)

Despite our efforts, no system is 100% secure, and we encourage you to take precautions to protect your information online.

7. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • Access and Correction: Request access to or correction of your data.
  • Deletion: Request deletion of your personal information.
  • Opt-Out: Unsubscribe from marketing communications.

To exercise these rights, please contact us at info@thefroyozone.com.

8. Children’s Privacy

By complying with the Children’s Online Privacy Protection Act, our website and services are not intended for children under 13. We do not knowingly collect personal information from minors. If you believe we have collected information from a child under 13, please contact us at info@thefroyozone.com so we can promptly delete the data.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The updated version will be indicated by an “Effective Date” at the top. Continued use of our website after changes means you accept the updated policy.

10. Contact Us

If you have any questions or concerns about this privacy policy, please contact us at:

The Froyo Zone

Email: info@thefroyozone.com
Phone: (732) 305-0038